Customer Service

Select the option that best fits your needs:

Contact Customer service by phone

Our representatives are available to address your needs:
Monday to Friday: 9:00 am to 9:00 pm EST
Saturdays: 10:00 am to 6:30 pm EST
Sundays: 11:00 am to 7:00 pm EST

Customer Service Dept.

Sales/Marketing Inquiries

For Sales and Marketing inquiries please contact us at


If your concern is related to a safety notice or recall, click here.

Contact Customer service via web form

I do not have proof of purchase and understand that Dorel Living is under no obligation to provide service without this proof.