Customer Service

Select the option that best fits your needs:

Contact Customer service by phone

Our representatives are available to address your needs Mondays through Fridays, from 8:00 a.m. to 5:00 p.m. EST.

Customer Service Dept.

Sales/Marketing Inquiries

For Sales and Marketing inquiries please contact us at


If your concern is related to a safety notice or recall, click here.

Contact Customer service via web form

I do not have proof of purchase and understand that Dorel Living is under no obligation to provide service without this proof.